This Cancellation Policy explains how cancellations are handled for managed Services provided by Clariti Media Ventures Pvt. Ltd ("Clariti", "we", "us", "our") through https://www.clariti.tech.
1. No self-serve cancellation
Clariti does not offer a self-serve cancellation feature on the Site. Access to and use of the Services is governed by the terms set out in your service order, master services agreement or other signed contractual arrangement with us.
2. How to request a cancellation
If you wish to discontinue or not renew your Services, you must send a written cancellation request to support@clariti.tech from the registered email address associated with your engagement.
Your request should include:
- Your full name and designation
- Your company name and registered email
- A clear statement of intent to cancel or not renew
- The effective date you would like the cancellation to take effect, subject to the notice period in your agreement
3. Notice period and ongoing commitments
Any cancellation is subject to:
- The notice period specified in your service order or master services agreement with Clariti
- Any minimum commitment period agreed at the time of onboarding
- All outstanding fees and dues until the end of the agreed term
Cancellation does not relieve you of your obligation to pay for Services already delivered or for the remainder of any committed term, unless otherwise agreed in writing.
4. Effect of cancellation
Once a cancellation takes effect:
- Clariti will stop delivering the managed Services for that engagement
- We will stop further data ingestion and processing for your account where applicable
- We will retain or delete your data in line with our Privacy Policy and applicable law
5. No refunds on cancellation
Cancellation does not entitle you to a refund of any fees already paid. Please refer to our Refund Policy and Terms and Conditions for details.
6. Termination by Clariti
Clariti may suspend or terminate your access to the Services in accordance with our Terms and Conditions, including but not limited to cases of breach, non-payment, misuse, security concerns or for business and operational reasons.
7. Separate agreements
If you have entered into a separate agreement with Clariti, the cancellation terms in that agreement will take precedence over this Policy to the extent of any conflict.
8. Changes to this Policy
We may update this Cancellation Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Your continued use of the Services after any change means you accept the updated Policy.
9. Contact
For any questions about this Cancellation Policy, contact:
Clariti Media Ventures Pvt. Ltd
B-4, Himmatlal Park, Nr Azad Society, Satellite, Ahmedabad 380015, Gujarat, India
Email: support@clariti.tech
Phone: +91 9979232358