This Refund Policy applies to all payments made to Clariti Media Ventures Pvt. Ltd ("Clariti", "we", "us", "our") for managed Services described at https://www.clariti.tech.

By making a payment for any of our Services, you acknowledge and agree to the terms set out below. Clariti provides contracted managed services. We do not sell Services or collect payment through WhatsApp.

1. No refunds

All payments made to Clariti for Services under a signed agreement or invoice, whether for a fixed term, retainer, milestone or any other commercial basis, are final and non-refundable.

We do not offer refunds, full or partial, including but not limited to:

- Unused portions of any service term

- Change of mind, change in business priorities or change in internal teams

- Non-usage or under-utilisation of the Services

- Dissatisfaction with results, insights, recommendations or performance outcomes

- Issues caused by third party marketplaces or tools used in delivering the Services

- Suspension or termination due to breach of our Terms and Conditions

2. Why we do not offer refunds

The Services are professional managed services for business and professional users. Fees cover planning, execution, reporting and support capacity that Clariti commits when an engagement starts, regardless of usage levels.

3. Exceptions

Refunds may be considered only in the following limited cases, at Clariti's sole discretion:

- A duplicate or accidental payment made for the same invoice

- A billing error caused by Clariti

- Where a refund is expressly required under applicable law in India

In such cases, you must contact us at support@clariti.tech within 7 days of the payment, with relevant proof. Approved refunds will be processed to the original payment method within a reasonable time.

4. Service credits

In specific cases, Clariti may, at its sole discretion, offer service credits or extension of service term in place of a refund. Service credits are non-transferable and have no cash value.

5. Separate agreements

If you have entered into a separate agreement with Clariti, such as a service order or master services agreement, the refund terms in that agreement will take precedence over this Policy to the extent of any conflict. Summary terms also appear in our Terms and Conditions.

6. Changes to this Policy

We may update this Refund Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Your continued use of the Services after any change means you accept the updated Policy.

7. Contact

For any questions about this Refund Policy, contact:

Clariti Media Ventures Pvt. Ltd

B-4, Himmatlal Park, Nr Azad Society, Satellite, Ahmedabad 380015, Gujarat, India

Email: support@clariti.tech

Phone: +91 9979232358